EDR services deploy, tune, and manage endpoint detection and response software across every workstation and server a company owns. Consilien runs the rollout, reviews the exclusion list, triages the alerts, and reports coverage every month. The work gets measured in percentage of endpoints reporting, not in licenses sold. Companies running 20 to 500 users are the fit.
Your EDR is probably running on fewer machines than you think
Buy the licenses. Push the agent. Move to the next project.
Then somebody counts. A 140-person distributor licenses 160 seats, installs during onboarding week, and eighteen months later the number of endpoints actually reporting is 118. The rest drifted off. Two file servers got skipped because a maintenance window never got approved, nine laptops belong to people who do not work there anymore, four machines on the warehouse floor run an operating system the agent quietly stopped supporting, and a couple of remote users turned the thing off when a video call stuttered.
None of that shows up on the invoice.
It shows up during an incident. Microsoft's Digital Defense Report 2025 puts 80 to 90% of successful ransomware attacks as starting on a device nobody was managing. Not a device with weak detection. An unmanaged one. The agent was never there, or it was there and stopped checking in, and no report existed to say so.
Three questions come up at this point, every time.
How many endpoints are reporting right now, today?
Are the servers covered, or just the laptops?
If your carrier asked for a deployment report tomorrow morning, could you produce one?
Companies can usually answer the first within about 20%. Almost nobody can answer the third. That gap is what an EDR service is for, and it is why we treat the endpoint layer as an operated program rather than a license you renew.
